Where English works well
On the main tourist circuits, English reaches without a problem:
- Metro and trains: all stations have names and panels in English. Metro maps are available in English for free at information offices. Google Maps works perfectly for navigating the network.
- Airports: Narita and Haneda have full signage in English, Japanese, Chinese and Korean. The immigration and customs staff speak basic English.
- Hotels: at any hotel above 2 stars in tourist areas, the staff speak English. Business hotels have a reception with functional English.
- Tourist attractions: the main museums (Tokyo National Museum, teamLab, Mori Art Museum) have audio guides and panels in English.
- Restaurant chains and konbini: the konbini (7-Eleven, FamilyMart, Lawson) have touchscreens with universal icons. Chains such as Yoshinoya or Sukiya have photo menus.